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Privacy Policy

Privacy Policy

Tyler Hampshire Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.tylerhampshire.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you visit our Site.

  1. Information About Us

Our Site is owned and operated by Tyler Hampshire Ltd a company incorporated in England and Wales with company number 14739509 whose registered office is at 24 Greek St, Stockport, SK3 8AB.

  • What Does This Policy Cover?

This Privacy Policy applies to the information that we obtain from you or third party companies or when you otherwise interact with our services.  

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  • What Data Do You Collect and How?

We do not collect any ‘special category’ or ‘sensitive’ personal data or personal data relating to children and/or data relating to criminal convictions and/or offences.

We will collect and process the following data about you:

Information you give us: You give us this by filling in forms on paper, on our website, by corresponding with us by phone, email or otherwise. This may include e.g. your name, address, date of birth, email address and phone number.

Information we collect from your use of our website: We will automatically collect information about the products, services, and offers you click on in order to personalize your experience with products, services, and offers relevant to you.

Information we collect throughout our relationship: This is information relating to products or services that you purchase, offers and promotions you take part in.

Information we collect from our partners about you for marketing money saving products, tips, offers and services that may be of interest to you. This may include e.g. your name, address, date of birth, email address, phone number, tax identity numbers, employment information. We do not share these details with third parties. We will only use this information to provide a customer profiling and marketing emails that may be of interest to you.

Information we collect when you call us. If you call us we will collect instructions or information you provide.

Providing us with your details online. This is information you may choose to provide us with using our website. It includes your name, address, telephone number, email address and preferences for receiving emails.

  • How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data, and our lawful bases for doing so:

We use this information in the following ways:

  • assess whether we can enter a contract with you and fulfil our contract with you. This includes carrying out our obligations to you and providing you with our products and services;
    • to improve our service to you, to ensure that content from our website is presented in the most effective manner for you and for your device;
    • to deal with any legal queries relating to your use of our services;
    • to provide you with service communications so that you receive a full and functional service and so we can fulfil our obligations to you. These may be sent by email or post or, if the circumstances require it, we may contact you by phone. These will include notifications about changes to our service;
    • to provide you with marketing communications including, with your permission, information about other goods and services which are provided by our partners, information about the activities and special offers negotiated with third parties;
    • in our and third party’s legitimate interest of keeping customers up to date with good and services, to increase awareness of us and third parties within the market, making promotional offers. Telling you about our services or those of third parties, and obtaining your feedback on them.
    • Information we collect from your use of the website. We will use this information for the following purposes:
    • to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes-
    • to improve our website to ensure that content is presented in the most effective manner for you and for your device;
    • as part of our efforts to keep our website safe and secure;
    • to measure or understand the effectiveness of advertising we send to you and others, and to deliver relevant advertising to you;
    • Information we collect throughout our relationship. We will use this information to help us provide you with our services.
    • Information we receive from other sources. See the ‘Who might we share your information with?’ section below for details of how we use information in conjunction with our associated third parties.
    • In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights. 
    • We verify all data against the Telephone Preference Service (TPS) register every 28 days to ensure compliance and respect your privacy preferences.
  • What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions
    • The right to access the personal data we hold about you.
    • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
    • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
    • The right to restrict (i.e. prevent) the processing of your personal data.
    • The right to object to us using your personal data for a particular purpose or purposes.
    • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact our using the details provided in Part 11.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.

  • How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Subject to the further points below, we will keep information about you for a maximum of 7 years after the end of our relationship with you unless obligations to our regulators or the law requires otherwise, or we are required to remove such data from our records.

In other cases we’ll store personal information for the periods needed for the purposes for which the information was collected. Sometimes we’ll keep it for longer if we need to by law. Otherwise, we delete it in line with our retention policy and schedule.

  • How and Where Do You Store or Transfer My Personal Data?

Tyler Media do not currently transfer any data to third countries (as defined in the GDPR). Should there be a requirement for Tyler Media to do so, it will only be done subject to a lawfully binding agreement between the parties involved and in line with relevant data protection laws.

  • Do You Share My Personal Data?

We may share your personal data with third parties for the purposes of fulfilling our obligations to you.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may sometimes contract with the following third parties to supply certain products and/or services.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the GDPR.

If any personal data is transferred outside of the UK or EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and any other applicable Data Protection Legislation.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

  • Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

  1. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

  1. How Do I Contact You?

To contact us about anything to do with your personal data, unsubcribe from our emails and data protection requests, including to make a subject access request, please use the following details:

Email address: unsubscribe@tylerhampshire.uk; or Postal Address: 24 Greek St, Stockport, SK3 8AB.

  1. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

We recommend that you check this page regularly to keep up-to-date.